Below are the most frequently asked questions on the process of ordering laptops. If you have further questions or concerns that are not answered in this FAQ, plese contact Daisy Steele at SteeleD@catlin.edu or 503-297-1894 ext. 264.

When are laptop orders due?

During the school year, laptop orders can be processed at any time. In the Spring, laptop orders for Freshmen and new students will be due on TBD date at the beginning of June, 2012.

How do I get a laptop order form?

You may also download order forms and other laptop information on the Laptop Programs Page. Be sure to scroll to the bottom of the page to see the available downloads.

Can I deviate from the recommended models?

The models we have put together are designed to provide your child with a robust laptop that will last four years. You may not downgrade any model purchased through Catlin Gabel. You may upgrade your model to include additional RAM or a larger hard disk drive. Please call the IT office at 503-297-1894  ext. 264 to discuss possible upgrades.

We now require families to purchase laptop computers through Catlin Gabel. PC laptops not purchased through Catlin Gabel will not be permitted access to our network. In some cases, Apple MacBooks and MacBook Pros not purchased through Catlin Gabel may be permitted.

I am receiving laptop financial aid, may I upgrade to a different model laptop?

There is one Apple laptop and one Lenovo laptop that meets the financial aid requirements. No deviations are permitted.

What warranty do I receive with my laptop?

All Catlin Gabel purchased laptops come with a four-year manufacturer's warranty and accidental protection. Please note that Apple does not offer this length of warranty to retail customers. Accidental damage includes dropping the laptop or spilling liquids on it. Accidental Damage protection is contracted through a third-party insurance company Student Insurance Partners (www.studentinsurancepartners.com). There is a $100 deductible for each claim made and total cost of all claims per policy may not exceed $1600.

Will new Mac laptops have the "Lion" operating system on them?

New machines will come with the Lion operating system installed.